Privacy Policy

Introduction

Welcome to Scanned PDF Translator. scannedpdftranslator.com is our website and product platform. This Privacy Policy explains how we collect, use, disclose, and protect information when you use our scanned PDF OCR, translation, preview, export, account, payment, and support features.

Scanned PDFs can contain sensitive personal, legal, academic, business, or archival information. We design the product with that reality in mind and aim to collect only the information reasonably necessary to operate the service, provide document processing features, process payments, respond to support requests, comply with legal obligations, and improve quality.

Information We Collect

When you use Scanned PDF Translator, we may collect the following categories of information:

• Account Information: Name, email address, login credentials, profile details, and account settings if you create an account or sign in.
• Document Processing Inputs: Files, images, page previews, OCR text, cleaned text, translation requests, target language choices, and export settings that you intentionally submit to the service.
• Usage and Analytics Data: Basic information about pages, features, errors, performance, and conversion events so we can improve the product.
• Device and Browser Information: Browser type, operating system, IP-based diagnostics, language, and similar technical data.
• Cookies and Session Data: Information used to keep you signed in, remember preferences, prevent abuse, and maintain site functionality.
• Payment and Billing Records: Limited transaction records, subscription status, billing confirmations, and payment-provider identifiers.
• Support Communications: Information you send to us when you contact support, report OCR or translation issues, ask for billing help, or request deletion.

Document Content and Translation Data

To provide OCR and translation features, the service may need to process the documents, images, OCR text, extracted text, cleaned text, and translated text that you upload or generate.

We do not sell document content or use your private document content for advertising. We use submitted document content only to provide the requested OCR, translation, preview, export, quality, troubleshooting, security, and abuse-prevention functionality.

Where possible, we aim to limit retention of working document content. Some temporary processing data may be stored for a short operational period to complete jobs, allow downloads, diagnose failed processing, prevent abuse, or support paid features. Longer retention may apply only where you choose to save a project, maintain account history, request support, or where retention is required or permitted for legal, tax, fraud-prevention, security, or compliance purposes.

Account Data Retention and Deletion

• Retention: We retain account information for as long as your account remains active and as needed to operate the service, comply with legal obligations, prevent fraud, maintain payment records, and resolve disputes.
• Deletion Request: You may request deletion of your account and associated personal data by contacting [email protected].
• Deletion Handling: After verifying the request, we will delete or anonymize relevant account data from active systems within a reasonable period, typically within 30 days, except where retention is required or permitted for legal, tax, accounting, fraud-prevention, security, payment, or compliance purposes.

Payment and Billing Information

Payments may be processed through third-party providers such as Stripe, PayPal, Apple, or other payment processors depending on the product surface you use.

• We do not store your full credit card number or complete payment credentials on our servers.
• Payment processors handle billing information under their own privacy and security policies.
• We may receive limited transaction records, subscription status, billing confirmations, and identifiers needed to activate paid features, prevent fraud, and support customer service.

Cookies and Similar Technologies

We may use cookies, local storage, and similar technologies to:

• Keep you signed in
• Remember language, theme, and workflow preferences
• Maintain upload, preview, or checkout sessions
• Measure site usage and product performance
• Prevent fraud, spam, and abuse

You can control cookies through your browser settings, but disabling some cookies may affect service functionality.

Information Sharing and Disclosure

We do not sell your personal information. We may share limited information only in the following circumstances:

• With service providers who help us operate hosting, authentication, storage, OCR, translation, analytics, customer support, payment, email, security, or infrastructure systems
• To provide the OCR, translation, preview, export, and payment workflows you request
• To comply with legal obligations, lawful requests, court orders, or regulatory requirements
• To protect our rights, property, safety, systems, users, or the public
• In connection with a merger, acquisition, financing, or sale of assets, subject to appropriate confidentiality and legal safeguards

Security

We take reasonable technical and organizational measures to protect the personal information and document-processing data we handle. These measures may include access controls, encrypted transport, limited retention, monitoring, and operational safeguards.

No method of transmission over the Internet and no method of electronic storage is completely secure, so we cannot guarantee absolute security. Users should avoid uploading documents they are not authorized to process or translate.

Your Choices and Rights

Depending on your location, you may have rights to access, correct, delete, or restrict certain personal information. You may also request account deletion or ask questions about document-processing data by contacting us.

If you sent us feedback or a support request, you may request deletion of related personal information by contacting [email protected], subject to legal and operational retention obligations.

Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so we can investigate and take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and update the effective date if appropriate. Your continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Website: scannedpdftranslator.com

Email: [email protected]

By using Scanned PDF Translator, you consent to this Privacy Policy and agree to its terms.